Sherwood Oaks Post Acute
Nursing home in Thousand Oaks, CA
Medicare & Medicaid certified3★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 250 Fairview Road, Thousand Oaks, CA 91361
- Phone
- (805) 494-1233
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 555794
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 99
- Average residents per day
- 95
- Ownership
- For-profit, corporation
- Legal business name
- Westlake Oaks Healthcare, LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 11, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 21, 2026. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 17, 2022 to Jun 9, 2026): 19 from complaint inspections, 0 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 9, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 9, 2026 | Respond appropriately to all alleged violations. | D |
| May 21, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 21, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Apr 7, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 7, 2026 | Provide and implement an infection prevention and control program. | D |
| Jul 31, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jul 31, 2025 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D |
| Feb 6, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 6, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Feb 6, 2025 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | F |
| Jan 28, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.27 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 2.57 hours
- Total nurse staffing on weekends
- 3.80 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.