Forest Hill Manor Health Center
Nursing home in Pacific Grove, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 551 Gibson Avenue, Pacific Grove, CA 93950
- Phone
- (831) 657-5200
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 555867
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 26
- Average residents per day
- 25
- Ownership
- For-profit, limited Liability company
- Legal business name
- 551 Gibson Ave SNF LLC
- Chain
- Bvhc, LLC (12 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 23, 2010
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 25, 2025. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 5, 2022 to Apr 10, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 10, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 1, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 25, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Apr 25, 2025 | Provide and implement an infection prevention and control program. | D |
| Apr 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Apr 25, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jan 23, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jan 23, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jan 23, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Jan 23, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records 1 fine totalling $8,278 in the last three years.
| Oct 1, 2025 | Fine: $8,278 |
Staffing
- Total nurse staffing per resident per day
- 5.04 hours
- Registered nurse (RN) time per resident per day
- 0.90 hours
- Nurse aide time per resident per day
- 2.79 hours
- Total nurse staffing on weekends
- 4.35 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.