Laurel Heights Community Care
Nursing home in San Francisco, CA
Medicare-certified5★ overall (CMS)
We send it to Laurel Heights Community Care if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (415) 567-3133.
Public-record details
- Address
- 2740 California St, San Francisco, CA 94115
- Phone
- (415) 567-3133
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 555869
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 32
- Average residents per day
- 31
- Ownership
- For-profit, corporation
- Legal business name
- Jc Care INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- May 11, 2011
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 31, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2021 to Jul 31, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 31, 2025 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Jul 31, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jul 31, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Jul 31, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 8, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 19, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| Apr 19, 2024 | Assess the resident when there is a significant change in condition | D |
| Apr 19, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Apr 19, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Apr 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Apr 19, 2024 | Keep all essential equipment working safely. | D |
Fines and payment denials
CMS records 1 fine totalling $8,018 in the last three years.
| Apr 19, 2024 | Fine: $8,018 |
Staffing
- Total nurse staffing per resident per day
- 4.08 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.79 hours
- Total nurse staffing on weekends
- 3.93 hours
- Nursing staff turnover (yearly)
- 14%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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