Laurel Heights Community Care

Nursing home in San Francisco, CA

Medicare-certified5★ overall (CMS)

Call (415) 567-3133 Send a message Map ↗

Public-record details

Address: 2740 California St, San Francisco, CA 94115
Phone: (415) 567-3133
Listed under: For-profit, 4–5 star overall rating
Medicare CCN: 555869
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 32
Average residents per day: 30
Ownership: For-profit, corporation
Legal business name: Jc Care INC
Certified for: Medicare
First approved by Medicare/Medicaid: May 11, 2011
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 555869. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 31, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2021 to Jul 31, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jul 31, 2025	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental	B Potential for minimal harm, pattern
Jul 31, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jul 31, 2025	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration	D Potential for more than minimal harm, isolated
Jul 31, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
May 8, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Apr 19, 2024	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Apr 19, 2024	Assess the resident when there is a significant change in condition Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 19, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 19, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 19, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 19, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 19, 2024	Keep all essential equipment working safely. Environmental	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,018 in the last three years.

Apr 19, 2024

Fine: $8,018

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.09 hours
Registered nurse (RN) time per resident per day: 0.43 hours
Nurse aide time per resident per day: 2.85 hours
Total nurse staffing on weekends: 3.99 hours
Nursing staff turnover (yearly): 14%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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