Countryview Nursing & Rehabilitation
Nursing home in Terrell, TX
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 1900 N Frances St, Terrell, TX 75160
- Phone
- (972) 524-2503
- Listed under
- Government-owned
- Medicare CCN
- 675105
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 115
- Average residents per day
- 52
- Ownership
- Government, hospital district
- Legal business name
- Fannin County Hospital Authority
- Chain
- Creative Solutions in Healthcare (149 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 25, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 15, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 17, 2023 to Aug 15, 2025): 12 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 15, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 15, 2025 | Provide and implement an infection prevention and control program. | D |
| Aug 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Aug 15, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Aug 15, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Aug 15, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | F |
| Aug 15, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K |
| Apr 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K |
| Jul 30, 2024 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
| Jul 30, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Jul 30, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Jul 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
Fines and payment denials
CMS records 5 fines totalling $79,953 in the last three years.
| Aug 15, 2025 | Fine: $27,600 |
| Apr 23, 2025 | Fine: $19,630 |
| Jul 11, 2024 | Fine: $16,340 |
| Oct 12, 2023 | Fine: $8,190 |
| Oct 12, 2023 | Fine: $8,193 |
Staffing
- Total nurse staffing per resident per day
- 3.13 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 1.67 hours
- Total nurse staffing on weekends
- 2.73 hours
- Nursing staff turnover (yearly)
- 94%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.