Nursing HomeInspections

Willowbend Nursing and Rehabilitation Center

Nursing home in Mesquite, TX

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
2231 Highway 80 E, Mesquite, TX 75150
Phone
(972) 279-3601
Listed under
For-profit
Medicare CCN
675272
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
162
Average residents per day
131
Ownership
For-profit, limited Liability company
Legal business name
Eastland Memorial Hospital District
Chain
The Ensign Group (347 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 675272. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jan 22, 2026. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 15, 2023 to Aug 28, 2026): 14 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

InspectionCitationSeverity
Aug 28, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 22, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 22, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 22, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 22, 2026Have policies on smoking.
Environmental		D
Potential for more than minimal harm, isolated
Jan 22, 2026Keep residents' personal and medical records private and confidential.
Resident Rights		E
Potential for more than minimal harm, pattern
Jan 22, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Jan 22, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 22, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 22, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $24,247 in the last three years.

Jan 17, 2024Fine: $16,801
Nov 3, 2023Fine: $7,446

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.44 hours
Registered nurse (RN) time per resident per day
0.23 hours
Nurse aide time per resident per day
2.05 hours
Total nurse staffing on weekends
3.10 hours
Nursing staff turnover (yearly)
52%
RN turnover (yearly)
17%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Mesquite

Christian Care Communities and Services Mesquite1000 Wiggins Parkway · Mesquite, TX 75150 · (972) 686-3000 · Nonprofit23 health citations in 3 inspection cycles · last standard inspection May 21, 2026 · $28,941 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
Edgewood Rehabilitation and Care Center1101 Windbell Dr · Mesquite, TX 75149 · (972) 288-8800 · For-profit18 health citations in 3 inspection cycles · last standard inspection May 15, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Mesquite Tree Nursing Center434 Paza Dr. · Mesquite, TX 75149 · (972) 288-6489 · Government-owned25 health citations in 3 inspection cycles · last standard inspection Mar 5, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Cheyenne Medical Lodge750 Highway 352 · Mesquite, TX 75149 · (972) 788-8900 · For-profit21 health citations in 3 inspection cycles · last standard inspection Jun 16, 2026 · $13,065 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Mesquite Village Wellness & Rehabilitation825 W Kearney St · Mesquite, TX 75149 · (972) 288-7668 · For-profit26 health citations in 3 inspection cycles · last standard inspection Aug 7, 2025 · $8,021 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Palomino Place3160 Gus Thomasson Road · Mesquite, TX 75150 · (469) 329-4002 · For-profit34 health citations in 3 inspection cycles · last standard inspection Dec 11, 2025 · $165,086 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)CMS abuse icon
Town East Rehabilitation and Healthcare Center3617 O'Hare Dr · Mesquite, TX 75150 · (972) 284-8600 · For-profit37 health citations in 3 inspection cycles · last standard inspection Sep 5, 2025 · $25,673 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 8 in Mesquite →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error