Parklane West Healthcare Center
Nursing home in San Antonio, TX
Medicare & Medicaid certified1★ overall (CMS)
We send it to Parklane West Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (210) 829-1400.
Public-record details
- Address
- 2 Towers Park Lane, San Antonio, TX 78209
- Phone
- (210) 829-1400
- Listed under
- Government-owned, No fines or payment denials in 3 years
- Medicare CCN
- 675509
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 124
- Average residents per day
- 94
- Ownership
- Government, hospital district
- Legal business name
- Guadalupe County Hospital Board
- Chain
- The Ensign Group (347 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 29, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 17, 2026. CMS lists 68 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 9, 2023 to Jul 17, 2026): 59 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 17, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jul 17, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jul 17, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jul 17, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jul 17, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Jul 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jul 17, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Jun 5, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 5, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jun 5, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 19, 2026 | Provide and implement an infection prevention and control program. | D |
| Mar 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.62 hours
- Registered nurse (RN) time per resident per day
- 0.38 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 2.86 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 78%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in San Antonio
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error