Cross Timbers Rehabilitation and Healthcare Center
Nursing home in Flower Mound, TX
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3315 Cross Timbers Rd, Flower Mound, TX 75028
- Phone
- (972) 724-0996
- Listed under
- For-profit
- Medicare CCN
- 675703
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 91
- Ownership
- For-profit, corporation
- Legal business name
- Eastland Memorial Hospital District
- Chain
- Nexion Health (51 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 28, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 15, 2023 to Apr 16, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 16, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Apr 16, 2026 | Provide appropriate foot care. | D |
| Apr 16, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 16, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 16, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Apr 16, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 26, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 21, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Sep 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Jan 24, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jan 24, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jan 24, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
Fines and payment denials
CMS records 1 fine totalling $8,281 in the last three years.
| Sep 11, 2025 | Fine: $8,281 |
Staffing
- Total nurse staffing per resident per day
- 3.71 hours
- Registered nurse (RN) time per resident per day
- 0.55 hours
- Nurse aide time per resident per day
- 2.39 hours
- Total nurse staffing on weekends
- 3.45 hours
- Nursing staff turnover (yearly)
- 50%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.