Five Points of Pflugerville
Nursing home in Pflugerville, TX
Medicare & Medicaid certified1★ overall (CMS)
We send it to Five Points of Pflugerville if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (512) 670-5800.
Public-record details
- Address
- 521 South Heatherwilde Boulevard, Pflugerville, TX 78660
- Phone
- (512) 670-5800
- Listed under
- Government-owned
- Medicare CCN
- 675913
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 111
- Average residents per day
- 95
- Ownership
- Government, hospital district
- Legal business name
- Guadalupe County Hospital Board
- Chain
- Creative Solutions in Healthcare (150 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 14, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 15, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 18, 2023 to Jul 24, 2026): 14 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 24, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| May 15, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 15, 2026 | Ensure each resident receives an accurate assessment. | D |
| May 15, 2026 | Ensure that residents are free from significant medication errors. | D |
| May 15, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| May 15, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 15, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| May 15, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| May 15, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| May 15, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| May 15, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 15, 2026 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 4 fines totalling $46,822 in the last three years.
| Dec 31, 2024 | Fine: $17,091 |
| Dec 31, 2024 | Fine: $17,091 |
| May 29, 2024 | Fine: $418 |
| Apr 18, 2024 | Fine: $12,222 |
Staffing
- Total nurse staffing per resident per day
- 3.08 hours
- Registered nurse (RN) time per resident per day
- 0.21 hours
- Nurse aide time per resident per day
- 1.95 hours
- Total nurse staffing on weekends
- 2.65 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Pflugerville
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error