Nursing HomeInspections

Five Points of Pflugerville

Nursing home in Pflugerville, TX

Medicare & Medicaid certified1★ overall (CMS)

Call (512) 670-5800Send a messageMap ↗

Public-record details

Address
521 S Heatherwilde Blvd, Pflugerville, TX 78660
Phone
(512) 670-5800
Listed under
Government-owned
Medicare CCN
675913
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
111
Average residents per day
95
Ownership
Government, hospital district
Legal business name
Guadalupe County Hospital Board
Chain
Creative Solutions in Healthcare (149 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 14, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 675913. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 15, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 21, 2023 to May 15, 2026): 16 from complaint inspections, 7 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

InspectionCitationSeverity
May 15, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
May 15, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 15, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 15, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
May 15, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
May 15, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 15, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 15, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 15, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 15, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Jan 6, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $59,449 in the last three years.

Dec 31, 2024Fine: $17,091
Dec 31, 2024Fine: $17,091
May 29, 2024Fine: $418
Apr 18, 2024Fine: $12,222
Aug 21, 2023Fine: $12,627

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.08 hours
Registered nurse (RN) time per resident per day
0.30 hours
Nurse aide time per resident per day
1.93 hours
Total nurse staffing on weekends
2.71 hours
Nursing staff turnover (yearly)
72%
RN turnover (yearly)
100%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pflugerville

Pflugerville Nursing and Rehabilitation Center104 Rex Kerwin Court · Pflugerville, TX 78660 · (512) 251-3915 · Government-owned28 health citations in 3 inspection cycles · last standard inspection May 28, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Pflugerville →