Nursing HomeInspections

New Hope Manor

Nursing home in Cedar Park, TX

Medicare & Medicaid certified4★ overall (CMS)

Call (512) 259-3999Send a messageMap ↗

Public-record details

Address
1623 W New Hope Dr, Cedar Park, TX 78613
Phone
(512) 259-3999
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
675943
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
114
Average residents per day
93
Ownership
For-profit, limited Liability company
Legal business name
Coryell County Memorial Hospital Authority
Chain
Caring Healthcare Group (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 6, 2003
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 675943. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 18, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Mar 18, 2026): 6 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 18, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 18, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Mar 18, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Dec 10, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 13, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 29, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 29, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 29, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 29, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 29, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jan 29, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jan 29, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $21,648 in the last three years.

Oct 14, 2024Fine: $8,021
Jan 25, 2024Fine: $13,627

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.31 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
2.04 hours
Total nurse staffing on weekends
2.87 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Cedar Park

Cedar Pointe Health and Wellness Center1301 Cottonwood Creek Trail · Cedar Park, TX 78613 · (737) 757-3100 · Government-owned9 health citations in 3 inspection cycles · last standard inspection Jan 8, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Sagebrook Nursing and Rehabilitation901 Discovery Blvd · Cedar Park, TX 78613 · (512) 259-9993 · For-profit21 health citations in 3 inspection cycles · last standard inspection May 14, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)The Springs Healthcare and Rehabilitation1500 Cottonwood Creek Trail · Cedar Park, TX 78613 · (512) 259-4259 · For-profit24 health citations in 3 inspection cycles · last standard inspection Apr 21, 2026 · $21,258 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)

All 4 in Cedar Park →