Nursing HomeInspections

The Parks at Garland Healthcare and Rehab

Nursing home in Garland, TX

Medicare & Medicaid certified4★ overall (CMS)

Call (972) 495-7000Send a messageMap ↗

Public-record details

Address
3737 N Garland Ave., Garland, TX 75044
Phone
(972) 495-7000
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
676039
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
132
Average residents per day
94
Ownership
For-profit, limited Liability company
Legal business name
Pmg Opco-Garland LLC
Chain
Priority Management (38 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 8, 2004
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 676039. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 10, 2026. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 12, 2023 to Apr 10, 2026): 11 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 10, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 10, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 10, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights		E
Potential for more than minimal harm, pattern
Apr 10, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		E
Potential for more than minimal harm, pattern
Dec 9, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 9, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 9, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Jan 30, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 26, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 7, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 7, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 7, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		J
Immediate jeopardy, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,345 in the last three years.

Dec 7, 2023Fine: $10,345

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.13 hours
Registered nurse (RN) time per resident per day
0.71 hours
Nurse aide time per resident per day
1.92 hours
Total nurse staffing on weekends
2.82 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Garland

Legend Oaks Healthcare and Rehabilitation Garland2625 Belt Line Road · Garland, TX 75044 · (972) 543-7700 · For-profit29 health citations in 3 inspection cycles · last standard inspection Apr 30, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Pleasant Valley Healthcare and Rehabilitation Cent1525 Pleasant Valley Rd · Garland, TX 75040 · (972) 496-8800 · For-profit21 health citations in 3 inspection cycles · last standard inspection Jun 4, 2026 · $53,393 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Advanced Health & Rehab Center of Garland1201 Colonel Drive · Garland, TX 75043 · (972) 278-3566 · Government-owned41 health citations in 3 inspection cycles · last standard inspection Apr 10, 2025 · $181,828 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Avir at Garland321 N Shiloh Rd. · Garland, TX 75042 · (972) 276-9571 · For-profit42 health citations in 3 inspection cycles · last standard inspection May 21, 2026 · $91,343 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconBeltline Healthcare Center106 N Beltline Rd · Garland, TX 75040 · (972) 495-7700 · For-profit21 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · $32,006 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

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