Sonterra Health Center
Nursing home in San Antonio, TX
Medicare & Medicaid certified2★ overall (CMS)
We send it to Sonterra Health Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (210) 545-4800.
Public-record details
- Address
- 18514 Sonterra Place, San Antonio, TX 78258
- Phone
- (210) 545-4800
- Listed under
- For-profit
- Medicare CCN
- 676158
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 124
- Average residents per day
- 97
- Ownership
- For-profit, limited Liability company
- Legal business name
- Dewitt Medical District
- Chain
- The Ensign Group (347 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 28, 2007
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 10, 2026. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 1, 2023 to Jul 10, 2026): 19 from complaint inspections, 5 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 10, 2026 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D |
| Jul 10, 2026 | Ensure each resident receives an accurate assessment. | D |
| Jul 10, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Jul 10, 2026 | Provide and implement an infection prevention and control program. | D |
| Jul 10, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jul 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jul 10, 2026 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E |
| Jun 17, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jun 7, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 15, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 15, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 15, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
Fines and payment denials
CMS records 3 fines totalling $80,964 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 25, 2025 | Fine: $17,345 |
| Mar 21, 2025 | Fine: $14,901 |
| Aug 14, 2024 | Fine: $48,718 |
| Aug 14, 2024 | Payment denial for 2 days from Sep 13, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.55 hours
- Registered nurse (RN) time per resident per day
- 0.37 hours
- Nurse aide time per resident per day
- 2.00 hours
- Total nurse staffing on weekends
- 2.83 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in San Antonio
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error