Heritage House of Marshall Health & Rehabilitation
Nursing home in Marshall, TX
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 5915 Elysian Fields Road, Marshall, TX 75672
- Phone
- (903) 935-6700
- Listed under
- For-profit
- Medicare CCN
- 676187
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 125
- Average residents per day
- 67
- Ownership
- For-profit, individual
- Legal business name
- Nacogdoches County Hospital District
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 10, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 29, 2025. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 11, 2023 to Apr 23, 2026): 11 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 23, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Dec 2, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jul 29, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Jul 29, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Apr 9, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 9, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Apr 9, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jan 29, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Jun 26, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B |
| Jun 26, 2024 | Ensure the activities program is directed by a qualified professional. | C |
| Jun 26, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
Fines and payment denials
CMS records 1 fine totalling $67,706 in the last three years.
| Jun 26, 2024 | Fine: $67,706 |
Staffing
- Total nurse staffing per resident per day
- 3.29 hours
- Registered nurse (RN) time per resident per day
- 0.18 hours
- Nurse aide time per resident per day
- 1.93 hours
- Total nurse staffing on weekends
- 2.81 hours
- Nursing staff turnover (yearly)
- 92%
- RN turnover (yearly)
- 83%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.