Millbrook Healthcare and Rehabilitation Center
Nursing home in Lancaster, TX
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1850 W Pleasant Run Rd, Lancaster, TX 75146
- Phone
- (972) 275-1900
- Listed under
- For-profit
- Medicare CCN
- 676188
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 124
- Average residents per day
- 78
- Ownership
- For-profit, limited Liability company
- Legal business name
- Hamilton County Hospital District
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 25, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 23, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 29, 2023 to Apr 23, 2026): 11 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 23, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 23, 2026 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| Apr 23, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 23, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Apr 23, 2026 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| Apr 23, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Apr 23, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Apr 23, 2026 | Provide and implement an infection prevention and control program. | E |
| Apr 23, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Dec 3, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 2, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Dec 2, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
Fines and payment denials
CMS records 1 fine totalling $13,565 in the last three years.
| Nov 29, 2023 | Fine: $13,565 |
Staffing
- Total nurse staffing per resident per day
- 3.08 hours
- Registered nurse (RN) time per resident per day
- 0.12 hours
- Nurse aide time per resident per day
- 1.80 hours
- Total nurse staffing on weekends
- 2.76 hours
- Nursing staff turnover (yearly)
- 70%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.