Westover Hills Rehabilitation and Healthcare
Nursing home in San Antonio, TX
Medicare & Medicaid certified4★ overall (CMS)
We send it to Westover Hills Rehabilitation and Healthcare if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (210) 546-2273.
Public-record details
- Address
- 9922 State Hwy. 151, San Antonio, TX 78251
- Phone
- (210) 546-2273
- Listed under
- Government-owned, 4–5 star overall rating
- Medicare CCN
- 676281
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 124
- Average residents per day
- 109
- Ownership
- Government, hospital district
- Legal business name
- Guadalupe County Hospital Board
- Chain
- The Ensign Group (347 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 4, 2011
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 12, 2026. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 10, 2023 to Jun 12, 2026): 13 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 12, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 12, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 12, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 12, 2026 | Provide and implement an infection prevention and control program. | D |
| Jun 12, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jun 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 23, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 23, 2026 | Respond appropriately to all alleged violations. | D |
| Mar 9, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 9, 2026 | Ensure medication error rates are not 5 percent or greater. | E |
| Aug 21, 2025 | Ensure each resident receives an accurate assessment. | D |
| Aug 21, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
Fines and payment denials
CMS records 2 fines totalling $20,156 and 1 denial of Medicare payment for new admissions in the last three years.
| Nov 8, 2024 | Fine: $12,519 |
| Nov 8, 2024 | Payment denial for 1 days from Dec 12, 2024 |
| Nov 10, 2023 | Fine: $7,637 |
Staffing
- Total nurse staffing per resident per day
- 3.72 hours
- Registered nurse (RN) time per resident per day
- 0.78 hours
- Nurse aide time per resident per day
- 2.16 hours
- Total nurse staffing on weekends
- 3.11 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 8%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in San Antonio
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error