Las Colinas of Westover

Nursing home in San Antonio, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (210) 305-5730 Send a message Map ↗

Public-record details

Address: 9738 Westover Hills Blvd, San Antonio, TX 78251
Phone: (210) 305-5730
Listed under: For-profit
Medicare CCN: 676328
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 140
Average residents per day: 113
Ownership: For-profit, corporation
Legal business name: Medina County Hospital District
Chain: Caring Healthcare Group (14 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 12, 2013
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 676328. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 3, 2025. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 31, 2023 to Dec 5, 2025): 11 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

Inspection	Citation	Severity
Dec 5, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 3, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 3, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 3, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 3, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Dec 3, 2025	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	D Potential for more than minimal harm, isolated
Dec 3, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Dec 3, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Dec 3, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	E Potential for more than minimal harm, pattern
Dec 3, 2025	Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration	E Potential for more than minimal harm, pattern
Dec 3, 2025	Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. Administration	E Potential for more than minimal harm, pattern
Dec 3, 2025	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Administration	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $38,630 in the last three years.

Aug 6, 2024	Fine: $25,233
Dec 11, 2023	Fine: $13,397

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.34 hours
Registered nurse (RN) time per resident per day: 0.44 hours
Nurse aide time per resident per day: 2.02 hours
Total nurse staffing on weekends: 3.05 hours
Nursing staff turnover (yearly): 44%
RN turnover (yearly): 36%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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