Windsor Quail Valley Post-Acute Healthcare
Nursing home in Missouri City, TX
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3640 Hampton Dr, Missouri City, TX 77459
- Phone
- (281) 778-5144
- Listed under
- Nonprofit
- Medicare CCN
- 676371
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 95
- Ownership
- Nonprofit, corporation
- Legal business name
- Oakbend Medical Center
- Chain
- Wellsential Health (67 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 23, 2014
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 14, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 12, 2024 to Jun 5, 2026): 12 from complaint inspections, 5 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 5, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| May 14, 2026 | Dispose of garbage and refuse properly. | C |
| May 14, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| May 14, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 14, 2026 | Provide and implement an infection prevention and control program. | D |
| Dec 3, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 6, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 6, 2025 | Provide and implement an infection prevention and control program. | D |
| Aug 22, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jul 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J |
| Apr 29, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 29, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Fines and payment denials
CMS records 2 fines totalling $52,036 in the last three years.
| Jul 19, 2024 | Fine: $15,642 |
| Feb 29, 2024 | Fine: $36,394 |
Staffing
- Total nurse staffing per resident per day
- 3.09 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 2.76 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 39%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.