Windemere at Westover Hills

Nursing home in San Antonio, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (210) 672-6190 Send a message Map ↗

Public-record details

Address: 11106 Christus Hills, San Antonio, TX 78251
Phone: (210) 672-6190
Listed under: For-profit
Medicare CCN: 676402
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 3 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 112
Average residents per day: 108
Ownership: For-profit, corporation
Legal business name: Hamilton County Hospital District
Chain: Cantex Continuing Care (37 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 1, 2016
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 676402. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 19, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 18, 2023 to Dec 19, 2025): 5 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Dec 19, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 19, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 19, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 19, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 19, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Apr 16, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	J Immediate jeopardy, isolated
Apr 16, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Sep 13, 2024	Keep residents' personal and medical records private and confidential. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Sep 13, 2024	Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 13, 2024	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 13, 2024	Ensure a qualified health professional conducts resident assessments. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 13, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,281 in the last three years.

Apr 16, 2025

Fine: $8,281

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Nursing staff turnover (yearly): 57%
RN turnover (yearly): 67%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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