Nursing HomeInspections

The Brightpointe

Nursing home in Conroe, TX

Medicare & Medicaid certified3★ overall (CMS)

Call (936) 494-6600Send a messageMap ↗

Public-record details

Address
604 S Conroe Medical Dr, Conroe, TX 77304
Phone
(936) 494-6600
Listed under
For-profit
Medicare CCN
676420
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
150
Average residents per day
73
Ownership
For-profit, corporation
Legal business name
Ph Ops of Conroe LLC
Chain
Purehealth (8 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 16, 2017
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 676420. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 9, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 9, 2023 to May 30, 2024): 11 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
May 30, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 20, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 20, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 20, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 20, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 20, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 21, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 21, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 21, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		J
Immediate jeopardy, isolated
Sep 21, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Sep 21, 2023Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		J
Immediate jeopardy, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $21,037 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 21, 2023Fine: $21,037
Sep 21, 2023Payment denial for 50 days from Oct 19, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.26 hours
Registered nurse (RN) time per resident per day
0.69 hours
Nurse aide time per resident per day
1.93 hours
Total nurse staffing on weekends
3.74 hours
Nursing staff turnover (yearly)
55%
RN turnover (yearly)
59%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Conroe

Park Manor of Conroe1600 Grand Lake Dr · Conroe, TX 77301 · (936) 441-8266 · For-profit7 health citations in 3 inspection cycles · last standard inspection May 29, 2025 · $13,627 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Conroe Health Care Center2019 N Frazier · Conroe, TX 77301 · (936) 441-2120 · Nonprofit20 health citations in 3 inspection cycles · last standard inspection Apr 11, 2025 · $12,860 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Woodland Manor Nursing and Rehabilitation99 Rigby Owen Rd. · Conroe, TX 77304 · (936) 756-1240 · For-profit26 health citations in 3 inspection cycles · last standard inspection Mar 21, 2025 · $58,580 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Conroe →