The Hallmark
Nursing home in Houston, TX
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 4718 Hallmark Dr, Houston, TX 77056
- Phone
- (713) 622-6633
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 676423
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 32
- Average residents per day
- 22
- Ownership
- Nonprofit, corporation
- Legal business name
- Brazos Presbyterian Homes INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 26, 2017
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 18, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 1, 2023 to Mar 18, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 18, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Jul 12, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Dec 1, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 1, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 1, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 1, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Dec 1, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Dec 1, 2023 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D |
| Dec 1, 2023 | Ensure each resident receives an accurate assessment. | E |
| Dec 1, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E |
| Dec 1, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Dec 1, 2023 | Ensure medication error rates are not 5 percent or greater. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.33 hours
- Registered nurse (RN) time per resident per day
- 0.85 hours
- Nurse aide time per resident per day
- 3.23 hours
- Total nurse staffing on weekends
- 4.56 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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