Sundance Inn Health Center
Nursing home in New Braunfels, TX
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 2034 Sundance Parkway, New Braunfels, TX 78130
- Phone
- (830) 221-1400
- Listed under
- For-profit
- Medicare CCN
- 676472
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 128
- Average residents per day
- 88
- Ownership
- For-profit, corporation
- Legal business name
- Hamilton County Hospital District
- Chain
- Cantex Continuing Care (37 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 14, 2019
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 28, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Apr 30, 2026): 12 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 30, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Apr 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 28, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 28, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Aug 28, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 28, 2025 | Provide appropriate foot care. | D |
| Aug 28, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Aug 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 3, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 3, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Aug 3, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J |
Fines and payment denials
CMS records 1 fine totalling $6,364 in the last three years.
| Aug 3, 2025 | Fine: $6,364 |
Staffing
- Total nurse staffing per resident per day
- 3.58 hours
- Registered nurse (RN) time per resident per day
- 0.52 hours
- Nurse aide time per resident per day
- 1.92 hours
- Total nurse staffing on weekends
- 2.96 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.