Sundance Inn Health Center
Nursing home in New Braunfels, TX
Medicare & Medicaid certified4★ overall (CMS)
We send it to Sundance Inn Health Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (830) 221-1400.
Public-record details
- Address
- 2034 Sundance Parkway, New Braunfels, TX 78130
- Phone
- (830) 221-1400
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 676472
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 128
- Average residents per day
- 84
- Ownership
- For-profit, corporation
- Legal business name
- Hamilton County Hospital District
- Chain
- Cantex Continuing Care (37 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 14, 2019
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 28, 2025. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Aug 21, 2026): 14 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 21, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Jul 16, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 30, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Apr 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 28, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 28, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Aug 28, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 28, 2025 | Provide appropriate foot care. | D |
| Aug 28, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Aug 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 3, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 1 fine totalling $6,364 in the last three years.
| Aug 3, 2025 | Fine: $6,364 |
Staffing
- Total nurse staffing per resident per day
- 3.60 hours
- Registered nurse (RN) time per resident per day
- 0.55 hours
- Nurse aide time per resident per day
- 1.86 hours
- Total nurse staffing on weekends
- 3.02 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in New Braunfels
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error