Center at Zaragoza, LLC

Nursing home in El Paso, TX

Medicare & Medicaid certified4★ overall (CMS)

Call (915) 990-1700 Send a message Map ↗

Public-record details

Address: 12660 Pebble Hills Blvd., El Paso, TX 79938
Phone: (915) 990-1700
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 745005
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 80
Average residents per day: 69
Ownership: For-profit, corporation
Legal business name: Center at Zaragoza LLC
Chain: Veritas Management Group (13 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 7, 2022
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 745005. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 8, 2025. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 16, 2023 to Jun 2, 2026): 12 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 2, 2026	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 2, 2026	Provide timely, quality laboratory services/tests to meet the needs of residents. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Jun 2, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Mar 20, 2026	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Nov 25, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Nov 21, 2025	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Jul 8, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 8, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Jul 8, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
Jul 8, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jul 8, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Jul 8, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.79 hours
Registered nurse (RN) time per resident per day: 0.92 hours
Nurse aide time per resident per day: 2.67 hours
Total nurse staffing on weekends: 4.01 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 50%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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