Jacksonville Health and Rehabilitation, LLC

Nursing home in Jacksonville, AL

Medicare & Medicaid certified3★ overall (CMS)

Call (256) 435-7704 Send a message Map ↗

Public-record details

Address: 410 Wilson Drive Southwest, Jacksonville, AL 36265
Phone: (256) 435-7704
Listed under: For-profit, No fines in 3 years
Medicare CCN: 015391
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 167
Average residents per day: 148
Ownership: For-profit, corporation
Chain: Nhs Management (43 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 23, 1986
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 015391. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 29, 2023. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 6, 2018 to Sep 29, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Sep 29, 2023	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… Nutrition and Dietary	C Potential for minimal harm, widespread
Sep 29, 2023	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
Sep 29, 2023	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Sep 29, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Sep 19, 2019	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 19, 2019	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Sep 19, 2019	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Sep 19, 2019	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Sep 6, 2018	Post nurse staffing information every day. Nursing and Physician Services	C Potential for minimal harm, widespread
Sep 6, 2018	Dispose of garbage and refuse properly. Nutrition and Dietary	C Potential for minimal harm, widespread
Sep 6, 2018	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Sep 6, 2018	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.98 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 2.91 hours
Total nurse staffing on weekends: 3.46 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 44%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.