Nursing HomeInspections

Ketchikan Med Ctr New Horizons Transitional Care

Nursing home in Ketchikan, AK

Medicare & Medicaid certified1★ overall (CMS)

Call (907) 225-5171Send a messageMap ↗

Public-record details

Address
3100 Tongass Avenue, Ketchikan, AK 99901
Phone
(907) 225-5171
Listed under
Nonprofit, No fines in 3 years
Medicare CCN
025010
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
29
Average residents per day
25
Ownership
Nonprofit, corporation
Legal business name
Peacehealth
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1968
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 025010. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 9, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 15, 2024 to Apr 9, 2026): 10 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 9, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 9, 2026Keep all essential equipment working safely.
Environmental		E
Potential for more than minimal harm, pattern
Apr 9, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Sep 9, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 9, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 9, 2025Provide activities to meet all resident's needs.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 9, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 9, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 9, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 9, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 9, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 9, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration · complaint inspection		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
6.79 hours
Registered nurse (RN) time per resident per day
3.25 hours
Nurse aide time per resident per day
3.54 hours
Total nurse staffing on weekends
5.90 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
44%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.