The Terraces of Phoenix

Nursing home in Phoenix, AZ

Medicare & Medicaid certified5★ overall (CMS)

Call (602) 944-4455 Send a message Map ↗

Public-record details

Address: 7550 North 16th Street, Phoenix, AZ 85020
Phone: (602) 944-4455
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 035003
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 5 of 5
Quality measures rating: 4 of 5
Certified beds: 64
Average residents per day: 52
Ownership: Nonprofit, corporation
Legal business name: Humangood Arizona INC
Chain: Humangood (17 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1967
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 035003. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 13, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 2, 2023 to Jun 13, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 13, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	D Potential for more than minimal harm, isolated
Jun 13, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2025	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Aug 10, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 10, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 31, 2024	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
May 31, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
May 31, 2024	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
May 31, 2024	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control	E Potential for more than minimal harm, pattern
May 31, 2024	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Feb 2, 2023	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 2, 2023	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.75 hours
Registered nurse (RN) time per resident per day: 1.15 hours
Nurse aide time per resident per day: 2.42 hours
Total nurse staffing on weekends: 4.23 hours
Nursing staff turnover (yearly): 21%
RN turnover (yearly): 14%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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