Diamondback Healthcare Center

Nursing home in Phoenix, AZ

Medicare & Medicaid certified3★ overall (CMS)

Call (623) 303-2882 Send a message Map ↗

Public-record details

Address: 3000 N 91st Avenue, Phoenix, AZ 85037
Phone: (623) 303-2882
Listed under: For-profit
Medicare CCN: 035302
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 4 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 94
Average residents per day: 91
Ownership: For-profit, individual
Legal business name: 91st Avenue Operations LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 21, 2022
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 035302. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 6, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2023 to Feb 6, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Feb 6, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Feb 6, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 29, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 29, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 5, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Jan 7, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jan 7, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Oct 31, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 14, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Apr 5, 2023	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $5,073 in the last three years.

Jan 8, 2024	Fine: $1,899
Dec 18, 2023	Fine: $3,174

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.91 hours
Registered nurse (RN) time per resident per day: 0.58 hours
Nurse aide time per resident per day: 2.51 hours
Total nurse staffing on weekends: 4.15 hours
Nursing staff turnover (yearly): 72%
RN turnover (yearly): 84%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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