Phoenix Mountain Post Acute

Nursing home in Phoenix, AZ

Medicare & Medicaid certified3★ overall (CMS)

Call (602) 996-5200 Send a message Map ↗

Public-record details

Address: 13232 North Tatum Blvd, Phoenix, AZ 85032
Phone: (602) 996-5200
Listed under: For-profit
Medicare CCN: 035072
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 130
Average residents per day: 119
Ownership: For-profit, corporation
Legal business name: Lookout Mountain Healthcare LLC
Chain: The Ensign Group (342 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Nov 25, 1979
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 035072. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 19, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 12, 2022 to Nov 19, 2025): 5 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Nov 19, 2025	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 19, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 19, 2025	Provide timely, quality laboratory services/tests to meet the needs of residents. Administration	D Potential for more than minimal harm, isolated
Nov 19, 2025	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Nov 19, 2025	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Jul 11, 2025	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 11, 2025	Keep all essential equipment working safely. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Jun 17, 2025	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Jun 17, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jun 11, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	G Actual harm, isolated
Jul 6, 2023	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Jul 6, 2023	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,018 in the last three years.

Jun 11, 2024

Fine: $8,018

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.26 hours
Registered nurse (RN) time per resident per day: 0.55 hours
Nurse aide time per resident per day: 1.98 hours
Total nurse staffing on weekends: 3.00 hours
Nursing staff turnover (yearly): 68%
RN turnover (yearly): 62%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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