Nursing HomeInspections

Payson Care Center

Nursing home in Payson, AZ

Medicare & Medicaid certified2★ overall (CMS)

Call (928) 474-6896Send a messageMap ↗

Public-record details

Address
107 East Lone Pine Drive, Payson, AZ 85541
Phone
(928) 474-6896
Listed under
For-profit, No fines in 3 years
Medicare CCN
035117
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
163
Average residents per day
41
Ownership
For-profit, limited Liability company
Legal business name
Payson United Medical Investors LLC
Chain
Life Care Centers of America (194 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 25, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 035117. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 7, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 27, 2022 to Apr 17, 2025): 12 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 17, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 7, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 7, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 7, 2025Provide appropriate care/assistance for a resident with a prosthesis.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 7, 2025Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 7, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 7, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 7, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 7, 2025Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration		E
Potential for more than minimal harm, pattern
Mar 7, 2025Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Jan 30, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 30, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.96 hours
Registered nurse (RN) time per resident per day
0.82 hours
Nurse aide time per resident per day
2.13 hours
Total nurse staffing on weekends
3.55 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
50%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Payson

Rim Country Health & Retirement Community807 West Longhorn Road · Payson, AZ 85541 · (928) 474-1120 · For-profit58 health citations in 3 inspection cycles · last standard inspection Feb 28, 2025 · $10,358 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 2 in Payson →