Rim Country Health & Retirement Community
Nursing home in Payson, AZ
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 807 West Longhorn Road, Payson, AZ 85541
- Phone
- (928) 474-1120
- Listed under
- For-profit
- Medicare CCN
- 035134
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 109
- Average residents per day
- 68
- Ownership
- For-profit, corporation
- Legal business name
- Rim Country Rehab, INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 31, 1986
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 28, 2025. CMS lists 58 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 8, 2022 to May 19, 2026): 19 from complaint inspections, 1 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 19, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Dec 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jul 23, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 3, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Feb 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 28, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Feb 28, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Feb 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Dec 26, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
Fines and payment denials
CMS records 1 fine totalling $10,358 in the last three years.
| Feb 12, 2025 | Fine: $10,358 |
Staffing
- Total nurse staffing per resident per day
- 3.80 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 2.13 hours
- Total nurse staffing on weekends
- 3.49 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.