Nursing HomeInspections

Estrella Health And Rehabilitation Center

Nursing home in Avondale, AZ

Medicare & Medicaid certified4★ overall (CMS)

Call (623) 932-2282Send a messageMap ↗

Public-record details

Address
350 East La Canada, Avondale, AZ 85323
Phone
(623) 932-2282
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
035166
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
161
Average residents per day
149
Ownership
For-profit, corporation
Legal business name
Coldwater Springs Healthcare, INC.
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 26, 1988
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 035166. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 10, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2022 to Apr 10, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 10, 2026Keep residents' personal and medical records private and confidential.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 10, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 10, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Apr 10, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Apr 10, 2026Have policies on smoking.
Environmental
D
Potential for more than minimal harm, isolated
Apr 10, 2026Provide activities to meet all resident's needs.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Apr 10, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · complaint inspection
E
Potential for more than minimal harm, pattern
Mar 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Dec 9, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 9, 2022Keep residents' personal and medical records private and confidential.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 9, 2022Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 9, 2022Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.50 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
2.13 hours
Total nurse staffing on weekends
3.07 hours
Nursing staff turnover (yearly)
36%
RN turnover (yearly)
37%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.