Nursing HomeInspections

The Pines Nursing and Rehabilitation Center

Nursing home in Hot Springs, AR

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
524 Carpenter Dam Road, Hot Springs, AR 71901
Phone
(501) 262-4124
Listed under
For-profit
Medicare CCN
045243
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
125
Average residents per day
71
Ownership
For-profit, limited Liability company
Legal business name
Pines SNF Operations, LLC
Chain
Southern Administrative Services (35 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 045243. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 30, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2024 to Jul 30, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jul 30, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 30, 2026Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 30, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Jul 30, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jul 30, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jul 30, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jul 30, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Apr 2, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 2, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 2, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Apr 2, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Aug 29, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $13,863 in the last three years.

Aug 29, 2024Fine: $13,863

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.18 hours
Registered nurse (RN) time per resident per day
0.54 hours
Nurse aide time per resident per day
2.70 hours
Total nurse staffing on weekends
3.71 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
50%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hot Springs

The Blossoms at Hot Springs Rehab and Nursing Cent552 Golf Links Road · Hot Springs, AR 71901 · (501) 624-7149 · For-profit8 health citations in 3 inspection cycles · last standard inspection Jun 17, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Quapaw Care and Rehabilitation Center LLC138 Brighton Terrace · Hot Springs, AR 71913 · (501) 525-7140 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
The Blossoms at the Village Rehab & Nursing Center1208 North Highway 7 · Hot Springs, AR 71909 · (501) 624-5238 · For-profit16 health citations in 3 inspection cycles · last standard inspection Dec 19, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
The Springs of Park Ave1401 Park Avenue · Hot Springs, AR 71901 · (501) 623-3781 · For-profit23 health citations in 3 inspection cycles · last standard inspection Aug 6, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Lake Hamilton Health and Rehab120 Pittman Road · Hot Springs, AR 71913 · (501) 767-7530 · For-profit22 health citations in 3 inspection cycles · last standard inspection May 21, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
The Springs of Red Oak260 Lakepark Drive · Hot Springs, AR 71901 · (501) 262-1920 · For-profit18 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · $14,935 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Belvedere Nursing and Rehabilitation Center, LLC2600 Park Ave · Hot Springs, AR 71901 · (501) 321-4276 · For-profit17 health citations in 3 inspection cycles · last standard inspection May 7, 2026 · $10,188 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 8 in Hot Springs →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error