Nursing HomeInspections

The Springs of Red Oak

Nursing home in Hot Springs, AR

Medicare & Medicaid certified3★ overall (CMS)

Call (501) 262-1920Send a messageMap ↗

Public-record details

Address
260 Lakepark Drive, Hot Springs, AR 71901
Phone
(501) 262-1920
Listed under
For-profit
Medicare CCN
045404
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
80
Average residents per day
53
Ownership
For-profit, corporation
Legal business name
Red Oak Healthcare LLC
Chain
The Springs Arkansas (26 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 12, 2005
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 045404. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 14, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 8, 2024 to May 14, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 14, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
May 14, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Jan 9, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 9, 2025Keep residents' personal and medical records private and confidential.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 9, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 9, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 9, 2025Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 9, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 9, 2025Post nurse staffing information every day.
Nursing and Physician Services
D
Potential for more than minimal harm, isolated
Jan 9, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Feb 23, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Feb 23, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,935 in the last three years.

Feb 8, 2024Fine: $14,935

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.68 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
2.45 hours
Total nurse staffing on weekends
3.38 hours
Nursing staff turnover (yearly)
78%
RN turnover (yearly)
80%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hot Springs

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All 8 in Hot Springs →