Conway Healthcare and Rehabilitation Center
Nursing home in Conway, AR
Medicare & Medicaid certified2★ overall (CMS)
We send it to Conway Healthcare and Rehabilitation Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (501) 329-2149.
Public-record details
- Address
- 2603 Dave Ward Drive, Conway, AR 72034
- Phone
- (501) 329-2149
- Listed under
- For-profit, Part of a retirement community
- Medicare CCN
- 045245
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 105
- Average residents per day
- 72
- Ownership
- For-profit, limited Liability company
- Legal business name
- Faulkner SNF Operations LLC
- Chain
- Southern Administrative Services (35 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 15, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 21, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 17, 2023 to Jul 8, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 8, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 21, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Aug 21, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Aug 21, 2025 | Ensure that residents are free from significant medication errors. | D |
| Aug 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Aug 21, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Aug 21, 2025 | Provide and implement an infection prevention and control program. | E |
| Oct 31, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 6, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 6, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 6, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| May 6, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E |
Fines and payment denials
CMS records 1 fine totalling $25,483 in the last three years.
| May 6, 2024 | Fine: $25,483 |
Staffing
- Total nurse staffing per resident per day
- 3.94 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 2.69 hours
- Total nurse staffing on weekends
- 3.16 hours
- Nursing staff turnover (yearly)
- 56%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Conway
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error