Heritage Living Center
Nursing home in Conway, AR
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
We send it to Heritage Living Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (501) 327-7642.
Public-record details
- Address
- 1175 Morningside Drive, Conway, AR 72034
- Phone
- (501) 327-7642
- Listed under
- For-profit
- Medicare CCN
- 045308
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 140
- Average residents per day
- 129
- Ownership
- For-profit, corporation
- Legal business name
- Hlnc, INC
- Chain
- Anthony & Bryan Adams (38 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 3, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 26, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 11, 2023 to Jul 24, 2026): 3 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 24, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Jul 24, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Nov 26, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Nov 26, 2025 | Provide and implement an infection prevention and control program. | E |
| Nov 26, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | F |
| Aug 14, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D |
| Jun 5, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Jun 5, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 5, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jun 5, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jun 5, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 1 fine totalling $13,065 in the last three years.
| Jul 24, 2026 | Fine: $13,065 |
Staffing
- Total nurse staffing per resident per day
- 3.79 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 2.45 hours
- Total nurse staffing on weekends
- 3.26 hours
- Nursing staff turnover (yearly)
- 40%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Conway
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error