Nursing HomeInspections

Heritage Living Center

Nursing home in Conway, AR

Medicare & Medicaid certified4★ overall (CMS)

Call (501) 327-7642Send a messageMap ↗

Public-record details

Address
1175 Morningside Drive, Conway, AR 72034
Phone
(501) 327-7642
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
045308
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
140
Average residents per day
126
Ownership
For-profit, corporation
Legal business name
Hlnc, INC
Chain
Anthony & Bryan Adams (38 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 3, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 045308. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 26, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 11, 2023 to Nov 26, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 26, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 26, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Nov 26, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Nov 26, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration		F
Potential for more than minimal harm, widespread
Aug 14, 2025Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2024Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 5, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 5, 2024Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental		D
Potential for more than minimal harm, isolated
Jun 5, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jun 5, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Sep 20, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 20, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.60 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
2.31 hours
Total nurse staffing on weekends
3.22 hours
Nursing staff turnover (yearly)
38%
RN turnover (yearly)
25%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Conway

Salem Place Nursing and Rehabilitation Center, INC2401 Christina Lane · Conway, AR 72034 · (501) 327-4421 · For-profit23 health citations in 3 inspection cycles · last standard inspection Jan 15, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Superior Health & Rehab, LLC625 Tommy Lewis Dr · Conway, AR 72033 · (501) 585-6800 · For-profit10 health citations in 3 inspection cycles · last standard inspection Aug 14, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Conway Healthcare and Rehabilitation Center2603 Dave Ward Drive · Conway, AR 72034 · (501) 329-2149 · For-profit23 health citations in 3 inspection cycles · last standard inspection Aug 21, 2025 · $25,483 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)The Blossoms at Conway Rehab & Nursing Center3501 College Avenue · Conway, AR 72034 · (501) 329-9879 · For-profit36 health citations in 3 inspection cycles · last standard inspection May 21, 2025 · $8,021 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

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