Bancroft Healthcare Center
Nursing home in San Leandro, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1475 Bancroft Avenue, San Leandro, CA 94577
- Phone
- (510) 483-1680
- Listed under
- For-profit
- Medicare CCN
- 055107
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 39
- Average residents per day
- 36
- Ownership
- For-profit, corporation
- Legal business name
- Bancroft Health Group INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 10, 2024. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 1, 2022 to Aug 8, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 8, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Oct 10, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
| Oct 10, 2024 | Ensure each resident receives an accurate assessment. | D |
| Oct 10, 2024 | Provide enough food/fluids to maintain a resident's health. | D |
| Oct 10, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Oct 10, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Oct 10, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| Oct 10, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
| Oct 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Oct 10, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E |
| Nov 16, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Nov 16, 2023 | Provide enough food/fluids to maintain a resident's health. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 8, 2025 | Payment denial for 11 days from Sep 5, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.56 hours
- Registered nurse (RN) time per resident per day
- 0.14 hours
- Nurse aide time per resident per day
- 2.52 hours
- Total nurse staffing on weekends
- 3.52 hours
- Nursing staff turnover (yearly)
- 35%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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