Nursing HomeInspections

Washington Center

Nursing home in San Leandro, CA

Medicare & Medicaid certified5★ overall (CMS)

Call (510) 352-2211Send a messageMap ↗

Public-record details

Address
14766 Washington Avenue, San Leandro, CA 94578
Phone
(510) 352-2211
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
056121
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
99
Average residents per day
90
Ownership
For-profit, limited Liability company
Legal business name
14766 Washington Avenue Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1974
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056121. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 7, 2024. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2019 to Jun 23, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 23, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 7, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Nov 7, 2024Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Nov 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern
Oct 15, 2021Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Feb 28, 2019Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights
B
Potential for minimal harm, pattern
Feb 28, 2019Have a plan that describes the process for conducting QAPI and QAA activities.
Administration
B
Potential for minimal harm, pattern
Feb 28, 2019Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration
B
Potential for minimal harm, pattern
Feb 28, 2019Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration
B
Potential for minimal harm, pattern
Feb 28, 2019Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Feb 28, 2019Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Feb 28, 2019Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.71 hours
Registered nurse (RN) time per resident per day
0.49 hours
Nurse aide time per resident per day
2.44 hours
Total nurse staffing on weekends
3.49 hours
Nursing staff turnover (yearly)
20%
RN turnover (yearly)
11%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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