East Bay Post-Acute
Nursing home in Castro Valley, CA
Medicare & Medicaid certified2★ overall (CMS)
We send it to East Bay Post-Acute if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (510) 351-3700.
Public-record details
- Address
- 20259 Lake Chabot Road, Castro Valley, CA 94546
- Phone
- (510) 351-3700
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 055239
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 91
- Average residents per day
- 82
- Ownership
- For-profit, individual
- Legal business name
- Bilberry Holdings, LLC
- Chain
- Pacs Group (277 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1972
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 17, 2022 to Aug 20, 2026): 14 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 20, 2026 | Provide and implement an infection prevention and control program. | D |
| Aug 20, 2026 | Ensure each resident receives an accurate assessment. | E |
| Jul 2, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F |
| Jul 2, 2026 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F |
| Apr 7, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | F |
| Nov 17, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| Nov 17, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Nov 17, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Nov 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 17, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.89 hours
- Registered nurse (RN) time per resident per day
- 0.68 hours
- Nurse aide time per resident per day
- 2.14 hours
- Total nurse staffing on weekends
- 3.53 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 35%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Castro Valley
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error