East Bay Post-Acute
Nursing home in Castro Valley, CA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 20259 Lake Chabot Road, Castro Valley, CA 94546
- Phone
- (510) 351-3700
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 055239
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 91
- Average residents per day
- 84
- Ownership
- For-profit, individual
- Legal business name
- Bilberry Holdings, LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1972
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 58 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 17, 2022 to Apr 7, 2026): 11 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 7, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | F |
| Nov 17, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| Nov 17, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Nov 17, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Nov 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 17, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Nov 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. | D |
| Nov 17, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
| Nov 17, 2025 | Ensure each resident receives an accurate assessment. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.88 hours
- Registered nurse (RN) time per resident per day
- 0.76 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 3.56 hours
- Nursing staff turnover (yearly)
- 44%
- RN turnover (yearly)
- 35%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Castro Valley
Baywood Court Health CenterMedicare & Medicaid certified5★ overall (CMS)St John Kronstadt Convalescent CenterMedicare & Medicaid certified5★ overall (CMS)Valley Pointe Nursing & Rehabilitation CenterMedicare & Medicaid certified5★ overall (CMS)Canyon Creek Post-AcuteMedicare & Medicaid certified4★ overall (CMS)