Valley Pointe Nursing & Rehabilitation Center
Nursing home in Castro Valley, CA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 20090 Stanton Avenue, Castro Valley, CA 94546
- Phone
- (510) 538-8464
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 555082
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 50
- Average residents per day
- 48
- Ownership
- For-profit, limited Liability company
- Legal business name
- Valley Pointeidence Opco, LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 4, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 1, 2026. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 26, 2024 to May 1, 2026): 0 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 1, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 1, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 1, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| May 1, 2026 | Keep all essential equipment working safely. | D |
| May 1, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 1, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| May 1, 2026 | Ensure that residents are free from significant medication errors. | E |
| May 1, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| May 1, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 1, 2026 | Dispose of garbage and refuse properly. | E |
| May 1, 2026 | Provide and implement an infection prevention and control program. | E |
| Jun 20, 2025 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
Fines and payment denials
CMS records 1 fine totalling $10,033 in the last three years.
| Jan 26, 2024 | Fine: $10,033 |
Staffing
- Total nurse staffing per resident per day
- 4.17 hours
- Registered nurse (RN) time per resident per day
- 0.56 hours
- Nurse aide time per resident per day
- 2.34 hours
- Total nurse staffing on weekends
- 3.78 hours
- Nursing staff turnover (yearly)
- 35%
- RN turnover (yearly)
- 64%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.