The Sequoias
Nursing home in Portola Valley, CA
Medicare-certified5★ overall (CMS)
We send it to The Sequoias if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (650) 851-1501.
Public-record details
- Address
- 501 Portola Road, Portola Valley, CA 94028
- Phone
- (650) 851-1501
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 055466
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 43
- Average residents per day
- 33
- Ownership
- Nonprofit, corporation
- Legal business name
- Sequoia Living INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jan 18, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 7, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 30, 2021 to Aug 7, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 7, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Aug 7, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 7, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 7, 2025 | Implement a program that monitors antibiotic use. | D |
| Aug 7, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 24, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| May 24, 2024 | Ensure each resident receives an accurate assessment. | D |
| May 24, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 24, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| May 24, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 24, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D |
Fines and payment denials
CMS records 1 fine totalling $12,703 in the last three years.
| Oct 30, 2023 | Fine: $12,703 |
Staffing
- Total nurse staffing per resident per day
- 4.13 hours
- Registered nurse (RN) time per resident per day
- 0.60 hours
- Nurse aide time per resident per day
- 2.41 hours
- Total nurse staffing on weekends
- 2.53 hours
- Nursing staff turnover (yearly)
- 100%
- RN turnover (yearly)
- 100%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error