Bay Crest Care Center

Nursing home in Torrance, CA

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address: 3750 Garnet Street, Torrance, CA 90503
Phone: (310) 371-2431
Listed under: For-profit
Medicare CCN: 055559
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 2 of 5
Certified beds: 80
Average residents per day: 71
Ownership: For-profit, limited Liability company
Legal business name: Bay Crest Care Center, LLC
Chain: Genesis Healthcare (184 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 1, 1980
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 055559. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 13, 2026. CMS lists 121 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2023 to Mar 18, 2026): 82 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

Inspection	Citation	Severity
Mar 18, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 18, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Mar 13, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Mar 13, 2026	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	D Potential for more than minimal harm, isolated
Mar 13, 2026	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Mar 13, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	D Potential for more than minimal harm, isolated
Mar 13, 2026	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2026	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2026	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2026	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Mar 13, 2026	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 121. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $124,336 and 3 denials of Medicare payment for new admissions in the last three years.

Nov 3, 2025	Fine: $44,256
Nov 3, 2025	Payment denial for 4 days from Dec 9, 2025
Oct 15, 2025	Fine: $12,425
Aug 19, 2025	Fine: $16,149
Aug 19, 2025	Payment denial for 1 days from Sep 18, 2025
Dec 7, 2023	Fine: $51,506
Dec 7, 2023	Payment denial for 21 days from Feb 13, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.81 hours
Registered nurse (RN) time per resident per day: 0.40 hours
Nurse aide time per resident per day: 2.32 hours
Total nurse staffing on weekends: 3.50 hours
Nursing staff turnover (yearly): 56%
RN turnover (yearly): 80%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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