Heritage Rehabilitation Center

Nursing home in Torrance, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (310) 320-8714 Send a message Map ↗

Public-record details

Address: 21414 S. Vermont Avenue, Torrance, CA 90502
Phone: (310) 320-8714
Listed under: For-profit
Medicare CCN: 056308
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 161
Average residents per day: 132
Ownership: For-profit, limited Liability company
Legal business name: Heritage Care, LLC
Chain: Charis Trust Dtd 12/22/16 (6 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1976
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 056308. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 13, 2025. CMS lists 59 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 15, 2021 to Jul 24, 2025): 9 from complaint inspections, 5 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jul 24, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 23, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jul 23, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 13, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 13, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 13, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 13, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 13, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 13, 2025	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 13, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Jun 13, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 59. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $179,687 and 2 denials of Medicare payment for new admissions in the last three years.

Jun 13, 2025	Fine: $141,000
Jun 13, 2025	Payment denial for 24 days from Jul 15, 2025
Jun 13, 2024	Fine: $29,234
Jun 13, 2024	Payment denial for 2 days from Jul 13, 2024
Oct 26, 2023	Fine: $3,728
Oct 26, 2023	Fine: $5,725

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.65 hours
Registered nurse (RN) time per resident per day: 0.69 hours
Nurse aide time per resident per day: 2.74 hours
Total nurse staffing on weekends: 4.20 hours
Nursing staff turnover (yearly): 31%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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