Nursing HomeInspections

Pacific Haven Subacute and Healthcare Center

Nursing home in Garden Grove, CA

Medicare & Medicaid certified4★ overall (CMS)

Call (714) 534-1942Send a messageMap ↗

Public-record details

Address
12072 Trask Ave., Garden Grove, CA 92843
Phone
(714) 534-1942
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
055575
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
99
Average residents per day
93
Ownership
For-profit, limited Liability company
Legal business name
Strawberry Pond Healthcare LLC
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1980
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 055575. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 5, 2025. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 23, 2022 to Apr 17, 2026): 9 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 17, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 4, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		G
Actual harm, isolated
Nov 4, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		G
Actual harm, isolated
Jun 12, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
May 5, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		B
Potential for minimal harm, pattern
May 5, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · complaint inspection		B
Potential for minimal harm, pattern
May 5, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		B
Potential for minimal harm, pattern
May 5, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
May 5, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
May 5, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 5, 2025Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.23 hours
Registered nurse (RN) time per resident per day
0.89 hours
Nurse aide time per resident per day
2.40 hours
Total nurse staffing on weekends
4.90 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
40%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Garden Grove

The Grove Post Acute12332 Garden Grove Blvd. · Garden Grove, CA 92843 · (714) 534-1041 · For-profit39 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Chapman Care Center12232 Chapman Ave · Garden Grove, CA 92840 · (714) 971-5517 · For-profit59 health citations in 3 inspection cycles · last standard inspection Jan 21, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Garden Grove Post Acute12882 Shackelford Lane · Garden Grove, CA 92841 · (714) 638-9470 · For-profit56 health citations in 3 inspection cycles · last standard inspection Jun 25, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Garden Park Care Center12681 Haster Street · Garden Grove, CA 92840 · (714) 971-2153 · For-profit71 health citations in 3 inspection cycles · last standard inspection Jun 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Alta Gardens Care Center13075 Blackbird Street · Garden Grove, CA 92843 · (714) 530-6322 · For-profit59 health citations in 3 inspection cycles · last standard inspection Feb 18, 2026 · $8,278 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 6 in Garden Grove →