Nursing HomeInspections

Chapman Care Center

Nursing home in Garden Grove, CA

Medicare & Medicaid certified4★ overall (CMS)

Call (714) 971-5517Send a messageMap ↗

Public-record details

Address
12232 Chapman Ave, Garden Grove, CA 92840
Phone
(714) 971-5517
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
055816
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
99
Average residents per day
91
Ownership
For-profit, limited Liability company
Legal business name
12232 Chapman Ave, INC.
Chain
The Mandelbaum Family (18 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 055816. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 21, 2026. CMS lists 59 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 9, 2022 to May 4, 2026): 10 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 4, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 21, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights
B
Potential for minimal harm, pattern
Jan 21, 2026Keep residents' personal and medical records private and confidential.
Resident Rights
B
Potential for minimal harm, pattern
Jan 21, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jan 21, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jan 21, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jan 21, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
B
Potential for minimal harm, pattern
Jan 21, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services
B
Potential for minimal harm, pattern
Jan 21, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
B
Potential for minimal harm, pattern
Jan 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jan 21, 2026Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration
B
Potential for minimal harm, pattern
Jan 21, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Administration
B
Potential for minimal harm, pattern

Showing the 12 most recent of 59. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
6.20 hours
Registered nurse (RN) time per resident per day
0.70 hours
Nurse aide time per resident per day
3.25 hours
Total nurse staffing on weekends
5.65 hours
Nursing staff turnover (yearly)
26%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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