Royal Palms Post Acute

Nursing home in Glendale, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (818) 247-3395 Send a message Map ↗

Public-record details

Address: 630 W. Broadway, Glendale, CA 91204
Phone: (818) 247-3395
Listed under: For-profit
Medicare CCN: 055899
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 140
Average residents per day: 130
Ownership: For-profit, limited Liability company
Legal business name: Royal Palms Post Acute LLC
Chain: Serrano Group (11 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 26, 1968
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 055899. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 9, 2026. CMS lists 101 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jun 1, 2026): 52 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 1, 2026	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental · complaint inspection	D Potential for more than minimal harm, isolated
Jun 1, 2026	Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
May 20, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 30, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 9, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Apr 9, 2026	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Apr 9, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 9, 2026	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 101. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $79,980 and 2 denials of Medicare payment for new admissions in the last three years.

Apr 17, 2024	Fine: $45,767
Apr 17, 2024	Payment denial for 15 days from May 16, 2024
Jan 4, 2024	Fine: $34,213
Jan 4, 2024	Payment denial for 17 days from Mar 23, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.97 hours
Registered nurse (RN) time per resident per day: 0.44 hours
Nurse aide time per resident per day: 2.50 hours
Total nurse staffing on weekends: 3.71 hours
Nursing staff turnover (yearly): 30%
RN turnover (yearly): 14%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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