Nursing HomeInspections

Laguna Hills Health and Rehabilitation Center

Nursing home in Laguna Hills, CA

Medicare & Medicaid certified1★ overall (CMS)

Call (949) 837-8000Send a messageMap ↗

Public-record details

Address
24452 Health Center Drive, Laguna Hills, CA 92653
Phone
(949) 837-8000
Listed under
For-profit, No fines in 3 years
Medicare CCN
056110
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
208
Average residents per day
190
Ownership
For-profit, corporation
Legal business name
Ag Laguna Hills LLC
Chain
Cambridge Healthcare Services (32 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 31, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056110. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 25, 2025. CMS lists 145 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 2, 2023 to May 26, 2026): 62 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 26, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 26, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
May 26, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 16, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 7, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 7, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 26, 2026Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 4, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 11, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		B
Potential for minimal harm, pattern
Sep 11, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 11, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 145. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.91 hours
Registered nurse (RN) time per resident per day
0.38 hours
Nurse aide time per resident per day
2.42 hours
Total nurse staffing on weekends
3.65 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
41%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Laguna Hills

Villa Valencia Healthcare Center25000 Calle De Los Caballeros · Laguna Hills, CA 92653 · (949) 609-7540 · For-profit42 health citations in 3 inspection cycles · last standard inspection May 16, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Palm Terrace Healthcare & Rehabilitation Center24962 Calle Aragon · Laguna Hills, CA 92637 · (949) 587-9000 · For-profit50 health citations in 3 inspection cycles · last standard inspection Feb 9, 2026 · $50,950 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Laguna Hills →