Nursing HomeInspections

Millbrae Care Center

Nursing home in Millbrae, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (650) 689-5784Send a messageMap ↗

Public-record details

Address
33 Mateo Avenue, Millbrae, CA 94030
Phone
(650) 689-5784
Listed under
For-profit
Medicare CCN
056122
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
140
Average residents per day
136
Ownership
For-profit, limited Liability company
Legal business name
Millbrae Care Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 24, 1969
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056122. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 8, 2026. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 3, 2021 to Jun 25, 2026): 28 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 25, 2026Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 25, 2026Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
May 8, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 8, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 8, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
May 8, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 8, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 8, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 8, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 8, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 8, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
May 8, 2026Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $7,045 in the last three years.

Jan 3, 2024Fine: $7,045

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.20 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
1.78 hours
Total nurse staffing on weekends
2.77 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
31%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.