Nursing HomeInspections

New London Sub-Acute and Nursing

Nursing home in Waterford, CT

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address
90 Clark Lane, Waterford, CT 06385
Phone
(860) 442-0471
Listed under
For-profit
Medicare CCN
075158
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
105
Ownership
For-profit, limited Liability company
Legal business name
88 Clark Operating LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075158. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Mar 27, 2025. CMS lists 86 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 20, 2019 to Aug 3, 2026): 35 from complaint inspections, 11 at the “actual harm” level or higher, including 7 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Aug 3, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection · under dispute review		D
Potential for more than minimal harm, isolated
Aug 3, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 3, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection · under dispute review		D
Potential for more than minimal harm, isolated
Aug 3, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 22, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern
Apr 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of…
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 22, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 86. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $138,753 in the last three years.

Apr 22, 2026Fine: $62,793
Feb 6, 2026Fine: $14,505
Jun 30, 2025Fine: $34,600
Mar 27, 2025Fine: $26,855

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.31 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
2.08 hours
Total nurse staffing on weekends
2.88 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
53%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Waterford

Civita Care Bayview301 Rope Ferry Rd · Waterford, CT 06385 · (860) 444-1175 · For-profit47 health citations in 3 inspection cycles · last standard inspection Dec 3, 2025 · $23,179 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)
Greentree Manor Nursing and Rehabilitation Center4 Greentree Drive · Waterford, CT 06385 · (860) 442-0647 · For-profit86 health citations in 3 inspection cycles · last standard inspection May 6, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 3 in Waterford →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error