Civita Care Bayview
Nursing home in Waterford, CT
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 301 Rope Ferry Rd, Waterford, CT 06385
- Phone
- (860) 444-1175
- Listed under
- For-profit
- Medicare CCN
- 075324
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 127
- Average residents per day
- 115
- Ownership
- For-profit, limited Liability company
- Legal business name
- 301 Rope Ferry Road, LLC
- Chain
- Athena Healthcare Systems (22 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 29, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 3, 2025. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2021 to May 13, 2026): 16 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 13, 2026 | Respond appropriately to all alleged violations. | D |
| May 13, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 13, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| May 13, 2026 | Provide routine and 24-hour emergency dental care for each resident. | D |
| May 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Mar 4, 2026 | Ensure that residents are free from significant medication errors. | J |
| Jan 13, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jan 13, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Dec 4, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 4, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Dec 3, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B |
Fines and payment denials
CMS records 2 fines totalling $23,179 in the last three years.
| Dec 4, 2025 | Fine: $8,278 |
| Dec 4, 2025 | Fine: $14,901 |
Staffing
- Total nurse staffing per resident per day
- 3.42 hours
- Registered nurse (RN) time per resident per day
- 0.44 hours
- Nurse aide time per resident per day
- 2.08 hours
- Total nurse staffing on weekends
- 3.14 hours
- Nursing staff turnover (yearly)
- 19%
- RN turnover (yearly)
- 23%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.