Nursing HomeInspections

West Haven Center for Nursing & Rehabilitation

Nursing home in West Haven, CT

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
310 Terrace Ave, West Haven, CT 06516
Phone
(203) 654-2100
Listed under
For-profit, No fines or payment denials in 3 years
Medicare CCN
075201
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
98
Average residents per day
92
Ownership
For-profit, limited Liability company
Legal business name
West Haven Center for Nursing & Rehabilitation LLC
Chain
Essential Healthcare (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 13, 1970
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075201. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 4, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 6, 2021 to Aug 17, 2026): 10 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 17, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection · under dispute review		D
Potential for more than minimal harm, isolated
Nov 25, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 25, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 4, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 4, 2025Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 4, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 4, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 4, 2025Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.10 hours
Registered nurse (RN) time per resident per day
0.86 hours
Nurse aide time per resident per day
2.57 hours
Total nurse staffing on weekends
3.31 hours
Nursing staff turnover (yearly)
36%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Haven

Apple Rehab West Haven308 Savin Avenue · West Haven, CT 06516 · (203) 932-6411 · For-profit65 health citations in 3 inspection cycles · last standard inspection Aug 20, 2025 · $26,685 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 2 in West Haven →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error