Apple Rehab West Haven
Nursing home in West Haven, CT
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 308 Savin Avenue, West Haven, CT 06516
- Phone
- (203) 932-6411
- Listed under
- For-profit
- Medicare CCN
- 075403
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 90
- Average residents per day
- 83
- Ownership
- For-profit, corporation
- Legal business name
- Harbor View Manor, INC.
- Chain
- Apple Rehab (20 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 15, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 20, 2025. CMS lists 66 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 20, 2021 to Apr 28, 2026): 19 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 28, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 28, 2026 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E |
| Nov 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 17, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Sep 17, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D |
| Sep 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 20, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | B |
| Aug 20, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Aug 20, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 20, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Aug 20, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 20, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
Fines and payment denials
CMS records 1 fine totalling $26,685 in the last three years.
| Aug 20, 2025 | Fine: $26,685 |
Staffing
- Total nurse staffing per resident per day
- 3.47 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.10 hours
- Total nurse staffing on weekends
- 3.09 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 13%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.