Nursing HomeInspections

Civita Care Center at Milford

Nursing home in Milford, CT

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (203) 877-0371Send a messageMap ↗

Public-record details

Address
2028 Bridgeport Ave, Milford, CT 06460
Phone
(203) 877-0371
Listed under
For-profit
Medicare CCN
075213
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
107
Ownership
For-profit, limited Liability company
Legal business name
Bh Milford LLC
Chain
Civita Care Centers (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 10, 1972
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075213. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 18, 2024. CMS lists 66 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 29, 2020 to Jun 24, 2026): 25 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 24, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern
Jun 24, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 24, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 24, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 24, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 24, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 24, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		L
Immediate jeopardy, widespread
Dec 18, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 19, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 66. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,433 in the last three years.

Aug 5, 2024Fine: $14,433

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.60 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
2.19 hours
Total nurse staffing on weekends
3.07 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
52%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Milford

Milford Health and Rehabilitation Center195 Platt Street · Milford, CT 06460 · (203) 878-5958 · For-profit21 health citations in 3 inspection cycles · last standard inspection Feb 19, 2026 · $19,122 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Civita Care Center at West River245 Orange Avenue · Milford, CT 06460 · (203) 876-5123 · For-profit26 health citations in 3 inspection cycles · last standard inspection Jan 29, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

All 3 in Milford →